When you purchase a product from Central Shower Doors (CSD), you will receive a high-quality, long-lasting product that is backed by a warranty you can trust. We want every customer to be 100% satisfied, and we make every effort to ensure that is the case.
CSD offers a one (1) year limited warranty from the date of installation and will replace any part of your enclosure found to be defective in materials or workmanship, occurring in normal usage, during the warranty period. CSD warrants the glass, aluminum and vinyl extrusions, and hardware for your shower enclosure to be free from defects in materials and workmanship.
Anyparts found to be defective will be replaced free of charge. This warranty does not cover any claim arising from misuse, abuse, negligence, abrasives, accidents, improper operation, or natural disasters. Please note that mold or mildew that accumulates on silicone between glass panels or hardware due to improper cleaning is not covered by this warranty. Discoloration or stains caused by improper water chemistry, hard water, or non-filtered well water are not covered by this warranty.
The maximum value of the warranty is the value of the hardware. All warranty claims are subject to inspection by CSD before providing a remedy for the claim. This warranty will not apply if, after inspection, it is determined that the shower door hardware has been maintained in a manner that does not conform to normal usage. CSD's responsibility under this warranty is limited to providing a replacement for the shower enclosure hardware. The replacement constitutes the limit of CSD's liability and obligation for any material defect or defect in workmanship in shower enclosure hardware.
If we make repairs to your product within the 1-year warranty period, your warranty will continue to remain in effect for its original duration. The repairs themselves will have a 45-day warranty, so if any issues arise with a repair within 45 days, we will provide free repairs.
CSD does not warrant glass for scratches, chips, water spots, breaking or for any other defect after five (5) days from installation. All defects must be submitted in writing within the five (5) day period.
Our warranty is offered only to the original purchaser; it cannot be assigned or transferred to another person. The warranties do not cover:
Please note that any work, improvement, alteration done by anyone other than a qualified Central Shower Doors technician will void Central Shower Doors warranty.
To make a warranty claim, please email us.